The benefits system can be difficult and frustrating to access for a lot of people. However, to many of our clients, the money they receive is essential to maintaining an adequate standard of living for themselves and their family. If you think you are getting the wrong benefit, your claim has been turned down, you have been asked to pay back some money or your payment has stopped, you should talk to us immediately

We can provide advice and assistance and tell you which benefits you should be receiving (and your carer, if appropriate) and help you to challenge a decision if you have been turned down for benefits.

If you think the wrong decision has been made, you should ask for it to be reviewed and seek advice from your solicitor. We will help you to complete the appropriate claim form, prepare a written submission explaining why you think the decision is wrong and submit any evidence to support your claim (eg a medical report). We can also assist and accompany you to an Appeal Tribunal if required.

We can provide advice and assistance on a wide range of benefits and entitlements such as:

• Job Seeker’s allowance
• Working and Child Tax credit
• Disablement benefit
• Statutory Sick pay
• Income support
• Incapacity benefit
• Disability Living allowance
• Attendance allowance
• Carer’s allowance
• Housing benefit
• Council Tax benefit
• Social Fund payments
• Retirement pension/Pension credit
• Bereavement benefit/Widow’s payment
• Childcare vouchers
• Maternity pay/allowances (inc Sure Start)
• Child Trust Fund payments
• Employment Support allowance